How to Choose an Executive Search Firm

Every firm on your list will show you a credentials deck with logos on it. None of that predicts whether this search will work. Seven things do, and you can establish all of them in one meeting.

The seven, in order

  • Off-limits. Which companies on our target list can you not approach? Ask for it in writing before anything is signed.
  • Who runs it. Name the person doing the work day to day, not the partner presenting, and put that name in the contract.
  • Load. How many live mandates does that person carry? Above five or six, yours is queued.
  • The map. Ask for a market map on a search they completed. If they cannot show the long list and the declines, it was not an approach-led search.
  • Definitions. What exactly counts as a shortlist, and what triggers the middle payment.
  • The failure clause. What happens if there is no hire. Silence here is an answer.
  • References from failed searches. Every firm has them. A firm that will introduce you to a client whose search did not land is unusually confident and usually good.

What is worth less than it looks

Logos. A firm that placed a chief executive at a listed company three years ago tells you nothing about whether it can fill your seat now.

Sector specialism as a label. Ask instead how many searches in this exact seat, in this size of company, in the last eighteen months.

Placement statistics. Nearly every firm reports over 90 per cent completion, because the measure counts only searches that ran to the end.

Two things to say in the first meeting

Tell them the package honestly, including where it is weak. A firm that finds out at offer stage that the number was aspirational has wasted your retainer and their eight weeks.

Tell them your interview capacity. If your leadership team cannot see candidates inside five days of a shortlist, say so now and let the timeline reflect it.

Questions

What should I ask an executive search firm before engaging?
Which target companies are off-limits, who runs the search day to day and how many mandates they carry, what counts as a shortlist, and what happens if there is no hire.
How do I compare search firms fairly?
On the same brief, ask each for a target company list and their off-limits exclusions against it. The differences between firms show up there faster than in any credentials deck.

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